Office Ally Practice Mate is an online practice management software that helps little and midsize medical care practices smooth out their activities. The software is a unified solution for all your administrative tasks. In addition, the platform offers custom-tailored solutions to meet the needs of various medical specialties and assists customers in automating processes required to run a healthcare facility.
According to Office Ally Practice Mate reviews, the software offers secure scheduling, electronic superbills, claim management, patient statements, and scalable accounting. You can also manage scheduling, claims, and patient billing with it. In addition, you may quickly make appointments, color-code time slots, and maintain a calendar with Office Ally Practice Mate’s appointment scheduling function.
Patients can also make appointments through Patient Ally, Office Ally’s private patient portal. They can request labs and confirm insurance eligibility from the comfort of their own homes. In addition, medical practitioners can use the patient portal to approve or decline appointment requests and view forms that patients have completed before their appointment.
Overall, Office Ally Practice Mate has features to build extensive summary reports. Office Ally is HIPAA-compliant, ONC-ACB 2014, and CAQH CORE® certified. Moreover, you can use the system with Office Ally’s EHR software to meet Meaningful Use Stage 1 and 2 criteria. With a reliable internet connection, this web-based solution is accessible at anytime and anywhere.
Top Features of Office Ally Practice Mate
If you’re a medical practitioner considering this health IT solution, you’ll want to evaluate several factors before making a final decision. Every medical practice has specific requirements, and you must compare yours while purchasing. To assist you, we’ll go through some of the features of Office Ally Practice Mate that every medical provider should think about for their practice. So, without further delay, let’s proceed.
Patient Scheduler
The patient scheduler in Office Ally Practice Mate electronic health records software has various columns for providers, resources, and sections for adding notes and appointment types. In addition, color-coded appointments, configurable appointment fields, repeating appointment tools, check-in and check-out, printing a superbill, copay functionality from the appointment, and printing receipt choices are also available.
Moreover, it allows you to create a date-based list of patient appointments. You can use this online scheduling feature to plan meetings and transfer data quickly.
Patient Insurance Eligibility Verification
To help practitioners streamline their administrative processes, Office Ally Practice Mate provides online eligibility verification services for various government and commercial payers. It gives you essential information like copays and deductibles while also ensuring that you get rapid eligibility findings.
You can quickly assess whether or not a patient is covered by their insurance for a specific service. In addition, consumers save time and money by avoiding the need to interact with automated phone systems to verify a patient’s eligibility benefits.
Online Patient Portal
Patients can securely contact their clinicians in real-time and pay medical bills via Office Ally Practice Mate’s self-service portal. Patients can use it to make appointments, acquire health information, and check their medical records and lab results. In addition, it has a secure messaging feature.
Office Ally Practice Mate reviews praise this self-service portal for its capacity to reduce waiting room activity by allowing patients to fill out necessary forms online. Overall, the software effectively facilitates redundant paperwork and simplifies things for patients (less waiting, fewer appointment confusions.) Moreover, the patients can use it to make appointments, obtain prescription refills, and view their medical records. You can navigate through the portal during the Office Ally Practice Mate demo.
Claims Management
Office Ally Practice Mate offers entire claims processing and electronic remittance processing. Office Ally, which employs straightforward displays to see reports and spot rejected claims, is fully integrated with Practice Mate’s claims processing. According to Office Ally Practice Mate reviews, you can effortlessly update and submit claims electronically to over 5,000 payers, follow the progress of each claim, and enjoy reduced denials thanks to automatic claim scrubbing. Moreover, you can also automatically download, print, and enter deposit information.
Reporting Module
This highly adaptable practice management solution makes a powerful reporting tool available, allowing you to generate and export reports in various formats. For example, it provides practice personnel to search for patients by name, tax ID, insurance type, and other criteria. Office Ally Practice Mate users do not need to sign any contracts to access this feature. You can also download and export the system’s reports in Microsoft Excel or PDF formats.
Office Ally Practice Mate Reviews
Pros
- The software is simple, and multiple people can access it simultaneously.
- It is straightforward to file claims because it thoroughly checks for errors before sending them out.
- The PM system provides excellent customer service. It’s not the best out there, but they’re working on it.
- It works in tandem with Office Ally’s EHR and Patient Ally modules.
Cons
- For long periods, it becomes continuously slow and often utterly unresponsive.
- You cannot manually send out text reminders.
Office Ally Practice Mate Cost
Practice Mate is a free web-based Practice Management system by Office Ally. It integrates with the EHR 24/7 for $29.99 per provider per month. If you’re looking for a cost-effective solution for your small or midsize healthcare firm, Office Ally Practice Mate should be your first choice. In addition, it’s an excellent option for practitioners on a budget who can’t afford a more expensive system due to their restricted resources.
Office Ally Practice Mate Demo
An Office Ally Practice Mate demo is straightforward to request. It’s accessible as a webinar, so you may invite others to join you for the demonstration. You can seamlessly join up for an Office Ally demo on the vendor’s website. In addition, you can schedule a one-on-one demo to see the features firsthand.
Final Thoughts
Office Ally’s free Practice Management solution is an appealing option for small to mid-sized healthcare offices. In addition, Practice Mate should be a top option for new practices because it provides free training and setup and 24/7 customer assistance. General surgery, internal medicine, ambulatory care, and other medical disciplines can benefit from the Office Ally Practice Mate.
